Effective Date: July 20, 2026

Apex Home Solutions & Services LLC respects your privacy and is committed to protecting the personal information you provide through our website, forms, phone calls, emails, and text message communications.

Information We Collect

We may collect information that you voluntarily provide, including:

First and last name

Email address

Phone number

ZIP code

Information related to your energy assessment or service request

Messages and communications you send to us

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website activity.

Cookies and Tracking Technologies

Our website may use cookies and Meta Pixel to understand website activity, measure advertising performance, and improve our website and marketing campaigns.

You may control or disable cookies through your browser settings. Disabling cookies may affect how certain website features function.

How We Use Your Information

We may use your information to:

Respond to your questions and service requests

Schedule and manage energy assessments or appointments

Provide appointment confirmations and scheduling updates

Communicate about services you requested

Send marketing messages, promotions, or special offers when you have provided separate consent

Improve our website, advertising, and customer experience

Maintain business and communication records

Prevent fraud, misuse, or security issues

Comply with applicable legal obligations

Text Message Communications

When you separately opt in to receive text messages, Apex Home Solutions & Services LLC may send you marketing or non-marketing messages based on the consent you selected.

Marketing messages may include promotions, special offers, discounts, company news, and service updates.

Non-marketing messages may include responses to inquiries, energy assessment information, appointment confirmations, scheduling updates, reminders, and other service-related communications.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

Consent to receive marketing text messages is not a condition of purchasing any product or service.

Mobile Information and SMS Consent

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be disclosed to service providers or subcontractors only when necessary to support business operations, such as website hosting, customer service, CRM management, or message delivery.

Text messaging opt-in information and consent are excluded from all other data-sharing categories and will not be shared with third parties.

Sharing of Personal Information

We do not sell or rent your personal information.

We may provide limited information to service providers that help us operate our website, manage customer communications, deliver messages, or provide technical support. These providers may use the information only to perform services on our behalf.

We may also disclose information when required by law, court order, or a valid government request, or when reasonably necessary to protect our rights, customers, or business.

Data Security

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or loss.

However, no website, electronic communication, or storage system can be guaranteed to be completely secure.

Your Privacy Choices

You may contact us to:

Request access to the personal information we maintain about you

Correct inaccurate personal information

Request deletion of your information, subject to applicable legal and business record requirements

Withdraw marketing consent

Opt out of text messages by replying STOP

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Apex Home Solutions & Services LLC
1712 Main St
Kansas City, MO 64108

Phone: 913-285-5790
Email: [email protected]